It was only Thursday last week that Foreign Secretary Perfecto Yasay, Jr. knew the agony that Filipinos who are applying for a new or renewing their passport had to go through.
In a post in my Facebook last Friday, Yasay said: “I am hearing for the first time that there are incessant breakdown or interruptions in internet connections which I will address today.”
Thank you, Mr. Secretary.
How the problem that has caused so much stress to many Filipinos finally got to the Secretary underscores the usefulness of Facebook.